Accessibility Information
The Henry Ford welcomes guests with disabilities to all our venues. Our staff and volunteers are committed to providing the highest
quality visit for each and every guest to the extent that we are able to do so. While the information here is general in nature, please
contact our on-site call center at 313-982-6001 in advance of your visit if you have further questions or needs. Our call center is open 7
days a week from 9:00 AM – 5:00 PM with extended evening hours during peak events.
General Entrance Information
All public entrances to The Henry Ford, including the Henry Ford Museum, Greenfield Village, Ford Rouge Factory Tour, IMAX theatre, Lovett Hall
and Benson Ford Research Center, are wheelchair accessible. Motorized doors are located at the IMAX entrance to the Henry Ford Museum,
Anderson Theatre/Ford Rouge Factory Tour bus loading doors, Benson Ford Research Center and the Ford Rouge Factory Tour Visitor Center.
Drop-Off Zones
There are drop-off zones in front of the Henry Ford Museum (Clocktower and IMAX entrances) as well as in front of the Greenfield Village ticket
building.
Accessible Parking
Accessible Parking is available in the IMAX theatre West parking lot and on Village Road by the entrance to Greenfield Village. Be advised
that on many weekends and heavily visited days, these parking spaces fill up very quickly.
Service Animals
Certified Service Animals are welcome in all venues. The animals need to be certified and be visibly (easily) identified as service
animals. Puppies in training to be service dogs, or dogs under the age of 12 months are not permitted in our venues. Please note that
Service Animals will be in close proximity to animals in Greenfield Village, including horses, sheep and chickens.
Children’s Wagons and Strollers
Children’s wagons are available for rent on a first come, first served basis for $5 per day at the
Greenfield Village ticket building. Children’s strollers are available for rent for $5 per day at the IMAX Lobby. Rentals require a current driver’s license to leave at the renting desk. Please note that on busy days (holidays, large/special events, and summer weekends) wagons and strollers rent out quickly and may not be available- it may be wise to make other arrangements.
Complimentary children’s strollers are available at the Ford Rouge Factory Tour Visitor Center upon request. Personal wagons and strollers are welcomed in all venues.
There is limited space on the Weiser Railroad for strollers. On busy days, we may not be able to accommodate strollers on the train.
Guests with Limited Mobility
Wheelchairs and Motorized Scooters
Wheelchairs and a limited number of motorized scooters are available for rent on a first come, first served basis. We do not take advanced reservations for wheelchairs or motorized scooters. Rentals are available in the IMAX lobby and in the Greenfield Village ticket building. Wheelchairs can be rented for $4.00 for the entire day and scooters can be rented for $20.00 per day. Rentals require a current driver’s license to leave at the renting desk and the completion of a rental agreement form. Please note that on busy days (holidays, large/special events, and summer weekends) the motorized scooters rent out quickly and may not be available- it may be wise to make other arrangements. Complimentary wheelchairs are available at the Ford Rouge Factory Tour Visitor Center upon request. Motorized scooters are not available for rent at the Ford Rouge Factory Tour. However, Factory Tour busses can accommodate personal, smaller-model electric scooters.
Personal motorized wheelchairs, electric scooters, and wheelchairs are welcomed. However, Segway scooters are not permitted in any venue of The Henry Ford.
Accessible Restrooms
All restroom locations in Henry Ford Museum, Greenfield Village, the Ford Rouge Factory Tour, and the IMAX lobby are wheelchair accessible, except for the restrooms in the Silver & Pewter and Jewelry hallways of the Museum. A family restroom is located in the Greenfield Village ticket building.
Specific Venue/Exhibit Accessibility:
Henry Ford Museum
All entrances into the Henry Ford Museum are wheelchair accessible and include wheelchair ramps.
All exhibits are wheelchair accessible with the exception of the following exhibits:
Interior of the Allegheny cab (stairs) (virtual tour available near stairway)
Interior of the Combine cab (stairs)
Interior of the Rosa Parks bus (stairs)
Dymaxion House (narrow doorway)
Greenfield Village
All public entrances into Greenfield Village are accessible. Sidewalks throughout Greenfield Village were installed with accessible curbs. Care should be taken when crossing streets as historic vehicles, antique bicycles and horse-drawn vehicles use our streets on a daily basis. Railroad crossings are located near the entrance of Greenfield Village and Firestone Farm. Please approach the tracks cautiously; wheelchairs should cross the tracks at a 90 degree angle to prevent their wheels from being caught and damaged.
Whenever possible, wheelchairs are admitted into historic buildings. However, not all buildings can accommodate wheelchairs or eclectic scooters due to the physical limitations of the buildings (i.e. entrance steps, narrow doorways, stairs to second floors) and any possible temporary constraints due to ongoing conservation projects. Please contact us in advance for a listing of any buildings that may not be accessible or open.
Greenfield Village Historic Rides
Access to historic rides in Greenfield Village varies depending on the type of historic vehicle. The Model Ts, Omnibus Shuttle, 1931 Ford Model AA bus, and Herschell-Spillman Carousel require a transfer from a wheelchair or scooter to the seat of the vehicle.
Weiser Railroad (train) has a wheelchair or motorized scooter lift that is limited to 500 pounds.
Ford Rouge Factory Tour
The Ford Rouge Factory Tour busses are wheelchair accessible. Our busses can accommodate smaller-model electric scooters.
All exhibit areas of the Visitor Center and factory walkways are accessible.
IMAX Theatre
The IMAX theatre has stadium seating which includes stairs upon entering or exiting. For those who are unable to climb stairs, an elevator is available for assistance. An employee or volunteer will accompany the guest and one companion to the elevator and into the theatre. Please inquire upon arrival to any cashier, ticket attendant or IMAX host.
There are a limited number of spaces held specifically for wheelchairs for our guests who wish to stay, or are unable to leave their wheelchair. Each of those spaces has seats for a companion or aide.
Lovett Hall
Motorized doors are available at both the North and South entrances to Lovett Hall and both entrances are wheelchair accessible. An elevator is available for second floor (Ballroom) access. Please see a Henry Ford staff member for assistance with locating and using the elevator.
Benson Ford Research Center
Motorized doors are available at the South entrance to the Benson Ford Research Center near the Greenfield Village entrance directly from Josephine Ford Plaza. All areas of the research center and reading library are wheelchair accessible. A public elevator is available for second floor access.
Guests with Visual Impairments
Large print maps of Henry Ford Museum, Greenfield Village, and the Ford Rouge Factory Tour are available. Henry Ford Museum maps are available at the Clocktower and IMAX lobby ticket desks. Greenfield Village maps are located at the Greenfield Village ticket building. Ford Rouge Factory Tour maps are available with the bus greeters at the Ford Rouge Factory Tour Visitor Center.
Guests with Hearing Impairments
Assistive listening headsets are available for use in the IMAX Theatre. Please contact a staff member for assistance.
Printed transcripts of the audio in the Legacy Theater at the Ford Rouge Factory Tour are available. Please contact a staff member for assistance.
Guests with Sensory Sensitivities (Autism)
Boxes with noise-cancelling headphones, earplugs, and a communication board are available at the IMAX lobby ticket desk and the Greenfield Village ticket building. Please contact a Guest Services staff member for assistance.
Noise-cancelling headphones are available for use in the Manufacturing Innovation Theater at the Ford Rouge Factory Tour to minimize the sound in the theater. Please contact a staff member for assistance.
A resting room is available in Henry Ford Museum for use by guests (i.e. as a quiet space or room for nursing mothers). Please contact a Guest Services staff member for assistance.
The Donald F. Kosch Village Playground in Greenfield Village is designed for use and enjoyment by children of all abilities. Most of the activities are ground-level accessible or accessible by ramp. There are varying sculptural swings so all children – whether fully abled or not – may enjoy them. The playground is for children ages 10 and younger and for school groups with students in preschool through fourth grade. For members or families, children over age 10 will be permitted to use the playground when they are in the company of younger children.
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