Performance, Data and Reporting > People and Society >
Employee Engagement
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A. Employee Satisfaction, Pulse Survey
Percent satisfied
| 2015 | 2016 | 2017 | |
|---|---|---|---|
| Employee Satisfaction Index | 76 | 77 | 72 |
| Company success mindset | 88 | NA | NA |
| Management commitment to diversity | 88 | NA | NA |
| Overcoming workplace obstacles | 70 | NA | NA |
| Employee engagement | NA | 88 | 84 |
Data notes and analysis:
NA = Not available.
We made several changes to our survey in 2016, including many content changes. Some former dimensions are no longer measured.
Also see:
B. Voluntary Quit Rate by Major Markets (Salaried Employees)
Percent
| 2015 | 2016 | 2017 | |
|---|---|---|---|
| United States | 1.9 | 1.8 | 2.3 |
| Canada | 2.2 | 1.4 | 1.1 |
| Mexico | 5.2 | 5.0 | 6.1 |
| Brazil | 2.3 | 2.1 | 1.7 |
| Germany | 0.4 | 0.2 | 0.5 |
| United Kingdom | 1.2 | 1.1 | 1.8 |
| China | 4.2 | 5.4 | 7.2 |
| India | 5.4 | 6.2 | 5.2 |
| Thailand | 6.5 | 5.8 | 7.4 |
Also see:
C. Confirmed Harassment Allegations
| Asia Pacific | EMEA | North America | South America | |
|---|---|---|---|---|
| Number of confirmed harassment1 allegations | 7 | 4 | 80 | 0 |
| Percentage of confirmed harassment allegations by region | 0.05 | 0.04 | 0.63 | 0 |
Data notes and analysis:
- Confirmed harassment cases (when the respondent is a salaried employee) that involves: sex-related, race, hostile, demeaning/belittling behavior, whether it is physical, verbal or both.