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Mailing address and telephone
The following contact information is for U.S. and Canadian residents only. If you are in a different part of the world, please visit Ford Global to find your local contact information.
If you have questions or comments about Ford Motor Company corporation, please contact us by phone or mail.
Canada
Mailing Address
Ford Motor Company of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario, L6J5E4
Telephone
800-565-3673
Hours of Operation
8:30a.m.-8:00p.m. Local Time (Monday-Friday)
United States
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
800-392-3673
800-232-5952 (TDD for the Hearing Impaired)
Hours of Operation
8:00a.m.-5:00p.m. Local Time (Monday-Friday)
Ask Ford
Have a question about Ford Motor Company products and services? Type your question in the field below and our automated agent will find the answer.
Top Frequently Asked Questions
- How do I know if I have a recall on my vehicle?
To check if there is an open recall on your vehicle, visit our Recall Information page and enter your Vehicle Identification Number (VIN).Recalls are actions we take to remedy a safety- or emissions-related concern. If your vehicle is affected by a recall notice, you may need to return to your Ford or Lincoln Mercury Dealer for service. If your vehicle isn’t affected, it may be because it was built at a different time or using a different part than the affected vehicles.
If your More- What is Sync?
Sync is an in-vehicle communications and entertainment system that enables you to operate your mobile phone and portable media player hands-free using simple voice commands.
More information about Sync
- How do I contact Ford Credit?
To send an email to Ford Credit - please click the link.
Other useful links: Ford Credit Contact Us Page- How do I find a Ford, Lincoln or Mercury Dealer in my neighborhood?
To locate the Ford, Lincoln or Mercury Dealer nearest your home, select the Dealership Locator link. Then, type in your zip code or city and state in the required fields and click Find a Dealer.