Contact Ford

 

If you have questions or concerns about your vehicle, we suggest you follow these steps:

  1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
  2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
  3. If the inquiry or concern cannot be resolved at the dealership level, please contact us, below.

Telephone and Mailing Address

If you have questions or comments about Ford Motor Company, please contact us by phone or mail.

United States

Telephone

800-392-3673
800-232-5952 (TDD for the Hearing Impaired)

Available 8:00a.m.-5:00p.m. Local Time Monday-Friday

Mailing Address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126

Canada

Telephone

800-565-3673

Available 8:30a.m.-8:00p.m. Local Time Monday-Friday

Mailing Address

Ford Motor Company of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario, L6J5E4

Email

Select a topic below to email us your comments or questions. If you live outside the U.S. or Canada, please visit Ford Global to find your local contact information.