As a major multinational enterprise, our operations have impacts on a broad range of stakeholders. We believe that maintaining strong and open relationships with our employees, customers, suppliers, dealers and society at large is not just the right thing to do, it is an important part of our ability to meet our goals and build a successful business.
Positive relationships with employees and business partners help us to improve efficiencies, cost and quality, and to develop and deliver new innovations. Effective two-way communication with our customers, dealers and other stakeholders helps us understand and deliver the products that customers want. And, strong relationships with our suppliers enable us to work together to implement the environmental and human rights initiatives that are critical to a sustainable business.