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Engagement and Community

TABLES on This Page

  1. Employee Satisfaction, Pulse Survey
  2. Overall Dealer Attitude
  3. Employment by Business Unit
  4. Total Average Hourly Labor Costs
  5. Total Purchases from Minority-owned Businesses – United States
  6. U.S. Employment of Minority-group Personnel and Women at Year-end
  7. Charitable Contributions
  8. Volunteer Corps
  9. Working Conditions Assessment Status for Supply Chain

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A

Employee Satisfaction, Pulse Survey

Percent satisfied
  2002 2003 2004 2005 2006 2007
Employee Satisfaction Index 59 58 61 62 62 64
Company Success Mindset 82 82 82 83 82 82
Management Commitment to Diversity 74 73 75 77 76 77
Overcoming Workplace Obstacles 53 53 55 58 58 60
See notes to the data
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B

Overall Dealer Attitude

Relative ranking on a scale of 1-100 percent
  2002 2003 2004 2005 2006 2007
Ford (summer/winter score) 58/61 64/67 67/69 70/72 70/64 41/59
Lincoln Mercury (summer/winter score) 46/46 50/50 56/56 64/64 64/64 35/56
Industry (summer/winter score) 67/46 72/56 72/61 73/64 74/64 40/43
See notes to the data
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C

Employment by Business Unit

Average number of people employed
  2002 2003 2004 2005 2006 2007
Automotive 273,923 278,909 276,029 286,000 270,000 235,000
Financial Services 49,890 48,622 48,835 14,000 13,000 11,000
See notes to the data
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D

Total Average Hourly Labor Costs

$
  2002 2003 2004 2005 2006 2007
  52.6 61.4 62.9 64.9 70.5 NA
See notes to the data
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E

Total Purchases from Minority-owned Businesses – United States

$ billion
  2002 2003 2004 2005 2006 2007
  3.2 3.4 3.7 3.7 3.7 4.2
See notes to the data
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F

U.S. Employment of Minority-group Personnel and Women at Year-end

Percent
  2002 2003 2004 2005 2006 2007
Minority-group personnel - total 25 25 25 25 25 24
Minority-group personnel - salaried 23 24 24 23 23 24
Minority-group personnel - hourly 26 26 26 26 26 24
Women - total 23 23 23 23 23 23
Women - salaried 34 33 33 31 31 32
Women - hourly 18 18 19 19 19 17
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G

Charitable Contributions

$ million
  2002 2003 2004 2005 2006 2007
Ford Motor Company Fund 84 78 78 80 58 37
Corporate 47 43 33 28 25 17
See notes to the data
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H

Volunteer Corps

Thousand volunteer hours
  2002 2003 2004 2005 2006 2007
  NA NA NA NA 80 86
See notes to the data
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I

Working Conditions Training and Assessment Status for Supply Chain

Working Conditions Assessments (as of 12/31/07) Americas Asia-Pacific and Africa Europe Global Total
Average violations per assessment 11.4 11.1 13.5 11.4
Assessments completed to date 97 284 37 418
Follow-up assessments completed to date (third party and/or internal) 36 130 1 167
Working Conditions Training (as of 12/31/07) Americas Asia-Pacific and Africa Europe Global Total
Training sessions completed to date 20 15 7 42
Total number of attending companies 583 471 171 1,225
Total number of trained managers 758 548 222 1,528
Scope of Impact: Suppler-Submitted Data Global Total
Training cascade to management, individuals trained 6,239
Training cascade to workforce, individuals trained 81,963
Communication to suppliers, number of sub-tier companies 10,079

Americas: Brazil, Colombia, Mexico, Venezuela and Central America (Dominican Republic, Honduras, Nicaragua)
Asia and Africa: China, India, Malaysia, South Africa, Taiwan, Thailand
Europe: Romania, Russia, Turkey

See notes to the data
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NOTES TO THE DATA

Table A

In 2006, the Pulse survey was changed to incorporate new dimensions. While there was no change to the number or content of the existing 55 core questions asked on Pulse, they were realigned into eight revised dimensions. These changes were made because the revised dimensions are better focused on current business priorities, provide a framework for more focused feedback and action planning, and two revised dimensions (including the revised Employee Satisfaction Index) can be benchmarked externally.

Table B

The National Automobile Dealers Association (NADA) Dealer Attitude Survey measures overall dealer attitude. Scores are for the summer and winter respectively of the year noted.

Table C

The approximate number of individuals employed by us and our consolidated entities (including entities we do not control) as of year end. The decrease in employment levels primarily reflects implementation of our personnel-reduction programs in North America.

Table D

Total average hourly labor costs reflect earnings and benefits per hour worked for hourly employees, excluding subsidiaries.

Table E

In 2003, we expanded our reporting to include purchases from non-minority women-owned businesses. This accounted for $0.2 billion in 2003 and is not included in data for prior years.

Table G

See the Community section for a description of our charitable contributions.

Table H

The Volunteer Corps was founded in 2005, and 2006 is the first year data are available. However, volunteerism and community service have long been a part of Ford's culture.

Table I

While the general findings were consistent with previous years, 2006 saw an increase in the total number of issues identified. We believe that reflects the fact that Ford has become more skilled at identifying potentially at-risk facilities – and thus targeting them for assessments – rather than an actual decline in suppliers' performance.