For shareholder services, shareholders with their shares in a brokerage account should contact their broker. Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe), for all account-related matters.
By Mail
Ford Shareholder Services Group
Computershare Trust Company, N.A.
P.O. Box 43087
Providence, Rhode Island 02940-3087
By Overnight Courier
Ford Shareholder Services Group
Computershare Trust Company, N.A.
250 Royall Street
Canton, MA 02021
By Fax
781-828-8813
By Telephone
(Automated response system available 24 hours daily. Operators on duty 8:00 a.m. to 6:00 p.m. Eastern Time, Monday - Friday)
Within the U.S. and Canada: (800) 279-1237
Outside the U.S. and Canada: 781-575-2732
For the Hearing Impaired
TDD/TTY for hearing impaired shareholders: 781-575-2692
(Operators on duty 9:00 a.m. to 5:00 p.m., Eastern Time, Monday - Friday)
Automated Voice Response System
If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares.
Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and your Social Security Number. You also have the option to establish a Personal Identification Number for your shareholder accounts. Computershare's automated voice response system is available 24 hours daily, 7 days a week.
