Contact Ford

Have a question or concern about your vehicle?

Please follow the steps below:

1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.


2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.


3. If your inquiry or concern cannot be resolved at the dealership level, please contact our Customer Relationship Center by one of the methods provided here.
   
   

Phone

Twitter Service Support

@FordService
Monday-Friday, 8:00 a.m.-8:00 p.m. Eastern Time

@FordServiceCA (Ford Canada)
Monday-Friday, 8:00 a.m.-8:00 p.m. Eastern Time

SYNC^®, MyFord Touch^®,  MyLincoln Touch^™,  & Navigation

United States
English +1-800-392-3673 (Prompts 1 then 3)
Spanish +1-800-392-3973 (Prompts 2 then 3)
Monday-Saturday, 8:30 a.m.-10:00 p.m. Eastern Time
Sunday, 11:30 a.m.-10:00 p.m. Eastern Time

Canada
English +1-800-565-3673 (Prompts 1 then 3)
French +1-800-565-3673 (Prompts 2 then 3)
Monday-Saturday, 8:30 a.m.-10:00 p.m. Eastern Time

Email Ford

Choose a topic you'd like to email us about:

Email Lincoln

Choose a topic you'd like to email us about:

International Contacts

If you live outside the U.S. or Canada, please visit Ford Global Sites to find your local contact information.

SUV Owner Guide

To obtain an SUV Owner Guide or the "Driving Your SUV or Truck Supplement" in English or Spanish:

Phone +1-800-392-3673
Or select the year, make and model of your SUV from the Ford Owner website or Lincoln Owner website.

Incentives, Brochures and Test Drives

Marketing Program Headquarters
+1-800-334-4375

MyFord Magazine

+1-800-335-1357

Postal Address

Email

Choose a topic you'd like to email us about:

International Contacts

If you live outside the U.S. or Canada, please visit Ford Global Sites to find your local contact information. 

Submit an Idea

General Product Suggestion

Engineering Ideas & Invention Submission Process

Event Sponsorship Proposals

Employment Verification

Current and former employees only, call the following number:  +1-800-367-5690

For shareholder services, shareholders with shares in a brokerage account should contact their brokers.

Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe) for all account-related matters. To enroll with Computershare and get information about purchasing Ford stock, use one of the following contact methods:

Learn more about buying Ford stock on the Computershare website >>  

Email

Email fordteam@computershare.com >>

Literature Request

Submit literature requests to Ford Investor Relations >>

Postal Address

Ford Shareholder Services Group
c/o Computershare Trust Company, N.A.
P.O. Box 43087
Providence, RI 02940-3087

Overnight Courier

Ford Shareholder Services Group
c/o Computershare Trust Company, N.A.
250 Royall Street
Canton, MA 02021 

Phone

+1-800-279-1237 (Within the U.S. and Canada)
+1-781-575-2732 (Outside the U.S. and Canada)
(Automated response system available 24 hours daily. Operators on duty 8:00 a.m. to 6:00 p.m. Eastern Time, Monday - Friday)

For the Hearing Impaired (TDD/TYY) +1-781-575-2692
(Operators on duty 9:00 a.m. to 5:00 p.m. Eastern Time, Monday - Friday)

Automated Voice Response System
If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares. Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and Social Security number. You also have the option to establish a Personal Identification number for your shareholder accounts. Computershare’s automated voice response system is available 24 hours daily, 7 days a week.

If you are an investor or shareholder, please contact us directly via any of the following methods:

Literature Request

Submit literature requests to Ford Investor Relations >>

Regular Mail & Overnight Courier

Ford Investor Relations World Headquarters
One American Road, Suite 1026
Dearborn, MI 48126-2798

Email

Email Ford Investor Relations >>

Phone

+1-800-555-5259 (Within the U.S. and Canada)
+1-313-845-8540 (Outside the U.S. and Canada)