Skip to navigation

Ford Motor Company

Sustainability Report 2010/11

Data

In this section

Financial

  • Cumulative Shareholder Return
  • Selected Financial Performance Indicators
  • Profile of Ford Investors
  • Worldwide Taxes Paid

Product, Quality and Service

  • GQRS Things Gone Wrong (TGW) (three months in service)
  • GQRS Customer Satisfaction (three months in service)
  • Sales Satisfaction with Dealer/Retailer
  • Service Satisfaction with Dealer/Retailer

Market Share and Sales

  • Ford Motor Company Market Share – United States
  • Ford Motor Company Market Share – Europe
  • Ford Credit Financing Share – United States
  • Ford Credit Financing Share – Europe
  • Summary of Vehicle Unit Sales
  • Ford Fleet Sales
  • First-Time Ford Buyers (Owners Who Acquired a New Vehicle for the First Time)
  • Owner Loyalty (Customers Disposing of a Ford Motor Company Product and Acquiring Another)

Innovation

  • U.S. Utility Patents Issued to Ford and Subsidiaries
  • Economy
    • Progress
    • Restructuring Our Business
    • Delivering New Products
    • Financing Our Plan and Improving Our Balance Sheet
    • Working as One Team
    • Shareholder Relations
    • Ford Motor Credit Company
    • Data
      • Financial
      • Product, Quality and Service
      • Market Share and Sales
      • Innovation
    • Case Studies

Toolbox

  • Print report
  • Download files
  • Share this page
  • Overview
    • Letter from William Clay Ford, Jr.
    • Letter from Alan Mulally
    • Letter from Sue Cischke
    • Performance Summary
    • Ford’s Goals, Commitments and Status
    • Map of Our Year
    • Assurance
  • Our Operations
    • Products and Services
    • Manufacturing
    • Our Value Chain and Its Impacts
  • Material Issues
    • Materiality Analysis
    • Climate Change
    • Water
    • Supply Chain
    • Vehicle Safety and Driver-Assist Technologies
    • Sustaining Ford
    • Perspectives on Sustainability
  • Governance
    • Progress
    • Sustainability Governance
    • Sustainability Management
  • Economy
    • Progress
    • Restructuring Our Business
    • Delivering New Products
    • Financing Our Plan and Improving Our Balance Sheet
    • Working as One Team
    • Shareholder Relations
    • Ford Motor Credit Company
    • Data
    • Case Studies
  • Environment
    • Progress and Goals
    • Environmental Management
    • Design for Lifecycle Sustainability
    • Products
    • Operations
    • Data
    • Case Studies
  • Society
    • Progress
    • Who Are Our Stakeholders?
    • Employees
    • Customers
    • Dealers
    • Suppliers
    • Investors
    • Communities
    • Data
    • Case Study: Ford and Juvenile Diabetes
  •  
  • Report Home
  • Contact
  • Downloads
  • GRI Index
  • UNGC Index
  • Site Map
  • Glossary
Fast track to data
  • Overview
    • Performance Summary
  • Economy Data
    • Financial
    • Product, Quality and Service
    • Market Share and Sales
    • Innovation
  • Environment Data
    • Fuel Economy and CO2 Emissions
    • Tailpipe Emissions
    • Operational Energy Use and CO2 Emissions
    • Water Use
    • Emissions (VOC and Other)
    • Waste
  • Society Data
    • Engagement and Community
    • Workplace Safety
    • Vehicle Safety
  • Report Home  >
  • Economy  >
  • Data