2012 Annual Report

STRONG BUSINESS - Ford Credit

Ford Motor Credit Company once again produced solid results in 2012, adding to its record of consistent profitability. Credit losses continued to be very low for the company, while dealer and customer satisfaction was high and customer loyalty was strong.

Ford Credit provides a wide variety of financial services to Ford and Lincoln customers and dealerships around the world. This includes focused activities to support dealership success and purchasing consumer retail business across the credit spectrum through all business cycles. Ford Credit aims to provide best-in-class service, and its consumer products and services promote loyalty to Ford, Lincoln and their dealers.

For 2012, Ford Credit reported a pre-tax profit of $1.7 billion and provided $600 million in distributions to support Ford. Ford Credit’s global managed receivables grew to $91 billion in 2012, with growth expected to continue.

Looking ahead, Ford Credit is working closely with Ford and Lincoln on plans for profitable growth. This includes the 2014 launch of Lincoln in China, where Ford Credit has a well-established, growing presence. In addition, Ford Credit is working with Ford to address the challenges in Europe and promote Ford vehicle sales.