Progress and Goals

Over the last year, we made progress in a number of areas related to our key stakeholders. For example, we:

• Showed improvement in 72 percent of the 52 items evaluated in our employee Pulse survey. Among our salaried employees, overall employee satisfaction in 2009 improved slightly over 2008 levels.
• Continued our trend of steady and marked improvement in our global lost-time case rate (a major safety indicator); it dropped 14 percent from 2008 to 2009.
• Reinstated two important employee benefit programs for eligible salaried employees and approved funding for merit increases in 2010 in the United States.
• Launched a new, voluntary initiative for Ford and Lincoln Mercury dealers to reduce their carbon footprints and improve the energy efficiency of their dealerships.
• Increased our network of key suppliers to strengthen collaboration and drive mutual profitability and technology development.
• Expanded our leadership role in supplier diversity, adding to our program aimed at improving technical expertise of minority- and women-owned suppliers.
• Continued to win recognition for our diversity efforts.
• Supported hundreds of organizations with charitable grants totalling $29 million.
• Provided more than 100,000 hours of employee and retiree community service work – the equivalent of $2 million in in-kind corporate contributions.
• Surveyed our own employees about what sustainability means to them.

To learn about our commitments in some of these areas, see our Goals and Commitments table.