Customer Services

Genuine Parts & Service

A total service experience for Ford, Lincoln and Mercury owners available only at Ford and Lincoln Mercury dealerships – designed to deliver customer satisfaction and repeat purchase intent

Parts engineered to Ford Motor Company specifications

Technicians trained and certified specifically on Ford, Lincoln and Mercury vehicles

Order Genuine Ford parts at: FordParts.com

Quick Lane® Tire & Auto Center

Ford Motor Company's all-makes quick service brand, successfully occupies a unique niche in the marketplace by offering customers "convenience with confidence." Convenience comes in the form of all-makes-all-models service capabilities, no-appointment-necessary service while you wait, evening and weekend hours, and competitive prices. Confidence comes in the form of factory-trained technicians and quality Motorcraft parts.

Locate Quick Lane Tire & Auto Centers at: Quicklane.com

Motorcraft Parts

New and remanufactured parts recommended by Ford Motor Company and available in Ford, Lincoln and Mercury franchised dealerships, Ford authorized distributors and thousands of major retail and repair locations

Order Genuine Motorcraft parts at: FordParts.com

Custom Accessories

Wide variety of customer accessories designed to personalize Ford, Lincoln and Mercury vehicles

www.fordaccessories.com
www.lincolnaccessories.com
www.mercuryaccessories.com

Extended Service Business
Providing comprehensive vehicle service contract and maintenance programs

Ford Extended Service Plan (ESP)
Major customers include Ford, Lincoln and Mercury vehicle dealers, commercial customers and fleets of Ford Motor Company vehicles

ESP
+1 (800) 521-4144
ford-esp.com