GRI Index
This report is aligned with the Global Reporting Initiative (GRI) G3 Sustainability Reporting Guidelines released in October 2006, at an application level of A. To locate the elements and information contained within the guidelines, use the index below. For a detailed explanation of the indicators, visit the GRI website.
Download the GRI index(pdf, 172kb)
Key
- Yes, this indicator is reported on
- This indicator is partially reported on
- No, this indicator is not reported on
Additional indicators are shown in bold
Part I: Profile Disclosures
1. Strategy and Analysis
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
1.1 | Statement from the most senior decisionmaker of the organization (e.g., CEO, chair or equivalent senior position) about the relevance of sustainability to the organization and its strategy. | |||
1.2 | Description of key impacts, risks and opportunities. |
2. Organizational Profile
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
2.1 | Name of the organization. | Please see 2011 Form 10-K page 2 | ||
2.2 | Primary brands, products and/or services. | Please see 2011 Form 10-K page 7 | ||
2.3 | Operational structure of the organization, including main divisions, operating companies, subsidiaries and joint ventures. | Please see 2011 Form 10-K page 7 | ||
2.4 | Location of organization’s headquarters. | Please see 2011 Form 10-K page 2 | ||
2.5 | Number of countries where the organization operates, and names of countries either with major operations or that are specifically relevant to the sustainability issues covered in the report. | Please see List of Operations Worldwide | ||
2.6 | Nature of ownership and legal form. | |||
2.7 | Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries). | Please see 2011 Form 10-K pages 6–10. More detailed information on our products and services is reported on in our annual financial reporting, including our 10-K and Annual Report. | ||
2.8 | Scale of the reporting organization, including: number of employees; net sales (for private sector organizations) or net revenues (for public sector organizations); total capitalization broken down in terms of debt and equity (for private sector organizations); and quantity of products or services provided. | Information on our scale is reported on in our annual financial reporting, including our 10-K and Annual Report. Specifically, for information on quantity of products sold, please see 2011 Form 10-K page 3; for information on sales, revenue, and capitalization broken down by debt and equity, please see page 30. | ||
2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: the location of, or changes in operations, including facility openings, closings, and expansions; and changes in the share capital structure and other capital formation, maintenance and alteration operations (for private sector organizations). | Please see 2011 Form 10-K page 23–24 for a list of Ford facilities and page 29–30 for information on share capital structure and capital formation. Please see our Annual Report pages 7 and 56–57 for information on plant openings. | ||
2.10 | Awards received in the reporting period. |
3. Report Parameters
Report Profile
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
3.1 | Reporting period (e.g., fiscal/calendar year) for information provided. | |||
3.2 | Date of most recent previous report (if any). | |||
3.3 | Reporting cycle (annual, biennial, etc.). | |||
3.4 | Contact point for questions regarding the report or its contents. |
Report Scope and Boundary
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
3.5 | Process for defining report content, including: determining materiality; prioritizing topics within the report; and identifying stakeholders the organization expects to use the report. | |||
3.6 | Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. | |||
3.7 | State any specific limitations on the scope or boundary of the report. | |||
3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability from period to period and/or between organizations. | |||
3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. | |||
3.10 | Explanation of the effect of any re-statements of information provided in earlier reports and the reasons for such re-statement (e.g., mergers/acquisitions, change of the base years/periods, nature of business, measurement methods). | |||
3.11 | Significant changes from previous reporting periods in the scope, boundary or measurement methods applied in the report. |
GRI Content Index
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
3.12 | Table identifying the location of the Standard Disclosures in the report. |
Assurance
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
3.13 | Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s). |
4. Governance, Commitments, and Engagement
Governance
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
4.1 | Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. | |||
4.2 | Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement). | |||
4.3 | For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. | |||
4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. | |||
4.5 | Linkage between compensation for members of the highest governance body, senior managers and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). | |||
4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. | |||
4.7 | Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. | |||
4.8 | Internally developed statements of mission or values, codes of conduct and principles relevant to economic, environmental and social performance and the status of their implementation. Explain the degree to which these: are applied across the organization in different regions and departments/units; and relate to internationally agreed standards. | |||
4.9 | Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct and principles. | |||
4.10 | Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental and social performance. |
Commitments to External Initiatives
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
4.11 | Explanation of whether and how the precautionary approach or principles is addressed by the organization. Article 15 of the Rio Principles introduced the precautionary approach. A response to 4.11 could address the organization’s approach to risk management in operational planning or the development and introduction of new products. | The precautionary principle is the idea that if the consequences of an action are unknown, but are judged to have some potential for major or irreversible negative consequences, then it is better to avoid that action. We do not formally apply the precautionary principle to decision making across all of our activities. However, it has influenced our thinking. For example, in addressing climate change as a business issue, we have employed this principle. In addition, we assess and manage environmental, safety, supply chain, operational and other risks as described throughout this report. | ||
4.12 | Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or endorses. |
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4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: has positions in governance bodies, participates in projects or committees; provides substantive funding beyond routine membership dues; or views membership as strategic. |
Stakeholder Engagement
Profile Disclosure and Description | Status | Links | Notes | |
---|---|---|---|---|
4.14 | List of stakeholder groups engaged by the organization. Examples of stakeholder groups are: communities; civil society; customers; shareholders and providers of capital; suppliers; and employees, other workers and their trade unions. | |||
4.15 | Basis for identification and selection of stakeholders with whom to engage. | |||
4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. | |||
4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. |
Part II: Disclosures on Management Approach
Economic
Aspects | Status | Links | Notes |
---|---|---|---|
Economic performance | |||
Market presence | |||
Indirect economic impacts |
Environmental
Aspects | Status | Links | Notes |
---|---|---|---|
Materials | |||
Energy | |||
Water | |||
Biodiversity | |||
Emissions, effluents and waste | |||
Products and services | |||
Compliance | |||
Transport | |||
Overall |
Social: Labor Practices and Decent Work
Aspects | Status | Links | Notes |
---|---|---|---|
Employment | |||
Labor/management relations | |||
Occupational health and safety | |||
Training and education | |||
Diversity and equal opportunity |
Social: Human Rights
Social: Society
Aspects | Status | Links | Notes |
---|---|---|---|
Community | |||
Corruption | |||
Public policy | |||
Anti-competitive behavior | |||
Compliance |
Social: Product Responsibility
Aspects | Status | Links | Notes |
---|---|---|---|
Customer health and safety | |||
Product and service labelling | |||
Marketing communications | |||
Customer privacy | |||
Compliance |
Part III: Performance Indicators
Economic
Economic Performance
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EC1 | Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings and payments to capital providers and governments. | Information related to operating costs is referenced as “automotive costs of goods sold” in the Company’s Annual Report on Form 10-K. Information related to payments to providers of capital is referenced as “cash paid interest expenses” and “stockholder dividends” in the Company’s Annual Report on Form 10-K. Ford does not report on employee compensation and does not intend to do so in the future because the information is proprietary. | ||
EC2 | Financial implications and other risks and opportunities for the organization’s activities due to climate change. | |||
EC3 | Coverage of the organization’s defined benefit plan obligations. | For our retirees, we have two principal qualified defined benefit retirement plans in the U.S. The Ford-UAW Retirement Plan covers hourly employees represented by the UAW, and the General Retirement Plan covers substantially all other Ford employees in the U.S. hired on or before December 31, 2003. We established, effective January 1, 2004, a defined contribution plan generally covering new salaried U.S. employees hired on or after that date. Other U.S. and non-U.S. subsidiaries have separate plans that generally provide similar types of benefits. We report on contributions to, and the funded status of, our pension plans in our Annual Report on Form 10-K. | ||
EC4 | Significant financial assistance received from government. |
Market Presence
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EC5 | Range of ratios of standard entry-level wage compared to local minimum wage at significant locations of operation. | |||
EC6 | Policy, practices, and proportion of spending on locally based suppliers at significant locations of operation. | Ford uses local suppliers everywhere we operate, and in several localities in which we operate, suppliers set up operations nearby to support Ford operations. In addition, the local economic development model described is aligned with our Supplier Diversity Development initiatives. Attributes of our Supplier Diversity Development initiatives include: economic development rationale, local employment opportunities and workforce development, supplier development and a considerable financial history of purchases from minority- and women-owned companies. These initiatives operate exclusively in the U.S. and are driven in part by compliance with federal requirements. Globally, a mandated Black Economic Empowerment Program also drives supplier development and local employment for Ford in South Africa. Ford does not track the proportion of spending on locally based suppliers at significant locations of operation because local sourcing has not appeared as an important issue in our materiality analyses. | ||
EC7 | Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation. | Ford doesn’t track this information, because our materiality analysis determined that the procedures used for local hiring and proportion of senior management hired from the local community is not a material issue. However, Ford’s recruiting initiatives are designed to be inclusive and hire from all segments of the diverse populations and communities in which we live and work. Opportunities for employment and advancement are available on a non-discriminatory basis – without regard to race, color, religion, age, gender, sexual orientation, national origin, handicap or veteran status. We take affirmative action in accordance with the law to have minorities and women represented appropriately throughout the workforce and to provide qualified handicapped persons, disabled veterans and veterans of the Vietnam era opportunity for employment and advancement. |
Indirect Economic Impacts
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EC8 | Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind or pro bono engagement. | |||
EC9 | Understanding and describing significant indirect economic impacts, including the extent of impacts. | For a discussion of risk factors please see 2011 Form 10-K pages 17-22. When the decision is made to close a facility, we take an active role in returning the property to a productive use that will be environmentally responsible, return shareholder value and benefit the community. Ford wants to leave a positive legacy in the communities in which we have operated, and we are therefore committed to handling our environmental responsibilities and working with municipal leaders to ensure smooth and successful transitions to new uses. Our first step with any closed facility is to assess and address any possible environmental issues on the property. The goal of our environmental assessment is to understand the environmental condition of the site and the actions needed to ensure that future use of the site will not pose any risk to human health or the environment. If any environmental issues are discovered, the property is cleaned up to the standard appropriate for its future use, whether industrial, commercial or residential. We also undertake extensive communications with community leaders, citizens and real estate partners to understand the potential future uses for the property and the community’s goals for the property. In some cases, Ford redevelops the property itself, but more often it seeks a well-qualified developer to buy and convert it. Some properties remain in industrial use. In other cases, the surrounding communities have changed since the plant opened, and new uses, such as retail, commercial or residential, are possible and desirable. Ford has a corporate responsibility to maximize returns to our shareholders in the disposition of our properties. However, we always work with the community to see the property redeveloped into a productive and beneficial use. |
Environmental
Materials
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN1 | Materials used by weight or volume. | In our materiality analysis, the use of sustainable materials appears as a significant issue, and we provide extensive coverage of that issue. However, accounting for the amount of every material used has not been identified as a material issue for internal or external stakeholders. | ||
EN2 | Percentage of materials used that are recycled input materials. | We report on our use of recycled materials and our efforts to increase recycled content in our vehicles. However, accounting for the exact percentage of recycled materials used in all of our vehicles has not been identified as a material issue for internal or external stakeholders. |
Energy
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN3 | Direct energy consumption by primary energy source. | We do not currently aggregate energy use by source on a global basis. However, we will provide that information within the next three reporting cycles. | ||
EN4 | Indirect energy consumption by primary source. | To generate our greenhouse gas emission estimates we use indirect energy conversion factors from the WRI/WBCSD Greenhouse Gas Reporting Protocol or local regulations, if required (such as by the U.S. EPA). However, estimating and aggregating the fuel sources for our indirect energy use is not considered material to our business because we actively manage both energy use and greenhouse gas emissions and do not control the sources of indirect energy we purchase. | ||
EN5 | Energy saved due to conservation and efficiency improvements. | |||
EN6 | Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions in energy requirements as a result of these initiatives. | |||
EN7 | Initiatives to reduce indirect energy consumption and reductions achieved. |
Water
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN8 | Total water withdrawal by source. | |||
EN9 | Water sources significantly affected by withdrawal of water. | |||
EN10 | Percentage and total volume of water recycled and reused. |
Biodiversity
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN11 | Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. | We believe that protecting biodiversity is an important issue, and we report on our efforts to increase and protect wildlife habitat. However, this issue was not identified as material in our analysis because Ford facilities, once established, do not routinely disturb land, wildlife or biodiversity. In siting new facilities, we conduct a due diligence process and an environmental impact assessment, both of which consider potential impacts on biodiversity. | ||
EN12 | Descriptions of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. | |||
EN13 | Habitats protected or restored. | |||
EN14 | Strategies, current actions, and future plans for managing impacts on biodiversity. | |||
EN15 | Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. |
Emissions, Effluent, and Waste
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN16 | Total direct and indirect greenhouse gas emissions by weight. | |||
EN17 | Other relevant indirect greenhouse gas emissions by weight. | |||
EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved. | |||
EN19 | Emissions of ozone-depleting substances by weight. | |||
EN20 | NOx, SOx and other significant air emissions by type and weight. | |||
EN21 | Total water discharge by quality and destination. | Significant discharges to water by type are not currently tracked at the corporate level. The large majority of wastewater discharges are treated before discharge. The Company is collecting baseline data on discharges to municipal wastewater treatment plants, and this data will be reported as soon as practical, likely beginning in 2015. | ||
EN22 | Total weight of waste by type and disposal method. | This is an area in which Ford is increasing its tracking and reporting. We currently report on waste by type, categorized into hazardous and nonhazardous. We also report on waste disposal to landfill. With our new GEM database, we are now tracking waste disposal methods beyond landfill (i.e., recycling, reuse, compost, incineration, other.) With this new data-tracking tool, we will be able to more report fully on this metric in the next few years. | ||
EN23 | Total number and volume of significant spills. | |||
EN24 | Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III and VIII, and percentage of transported waste shipped internationally. | |||
EN25 | Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. |
Products and Services
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. | |||
EN27 | Percentage of products sold and their packaging materials that are reclaimed by category. |
Compliance
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN28 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. |
Transport
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. |
Overall
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
EN30 | Total environmental protection expenditures and investments by type. | Our established accounting methods allow us to track expenditures for items like environmental protection and controls, but do not include methods for estimating costs associated with indirect economic, environmental or social costs and benefits. For example, during the last five years, we took charges to our consolidated income for engineering, research and development we sponsored in the following amounts: We recorded $5.3 billion, $5.0 billion, and $4.7 billion of engineering, research, and development costs that we sponsored during 2011, 2010, and 2009, respectively. Engineering, research and development is focused on improving the performance (including fuel efficiency) of our products, and to develop new products. |
Social: Labor Practices and Decent Work
Employment
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
LA1 | Total workforce by employment type, employment contract and region. | The number of employees by region can be found in Ford’s Annual Report on Form 10-K. | ||
LA2 | Total number and rate of employee turnover by age group, gender and region. | This is proprietary information. | ||
LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. |
Labor/Management Relations
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
LA4 | Percentage of employees covered by collective bargaining agreements. | Substantially all of the hourly employees in our Automotive operations in the U.S. are represented by unions and covered by collective bargaining agreements. Most hourly employees and many non-management salaried employees of our subsidiaries outside the U.S. are also represented by unions. | ||
LA5 | Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements. | Ford fully complies with applicable requirements for minimum notice periods regarding operational changes. |
Occupational Health and Safety
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
LA6 | Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs. | Ford faces workplace health and safety challenges similar to those of many multinational manufacturing companies. These challenges include, for example, establishing and reinforcing high, common expectations for the safety of our employees worldwide. Most of our manufacturing facilities have joint union/management safety committees that guide the development and implementation of safety programs in their operations. Approximately 75 percent of the Company’s workforce globally are covered by the health and safety committees. This includes the entire manufacturing workforce and some staff organizations. | ||
LA7 | Rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities by region. | Absenteeism is covered by collective bargaining agreements, which vary. The data are not tracked centrally. Rates of absenteeism were not identified as a material issue in our materiality analysis. | ||
LA8 | Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families or community members regarding serious diseases. | |||
LA9 | Health and safety topics covered in formal agreements with trade unions. |
Training and Education
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
LA10 | Average hours of training per year per employee by employee category. | We provide information on employee training programs relevant to sustainability; however, our materiality analysis did not identify the average hours of training per employee as a material issue. | ||
LA11 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. | |||
LA12 | Percentage of employees receiving regular performance and career development reviews. |
Diversity and Opportunity
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. | This indicator is partially not applicable. We report on the makeup of our Board of Directors and our U.S. workforce. However, definitions of diversity vary globally and data cannot be aggregated meaningfully outside the U.S. | ||
LA14 | Ratio of basic salary of men to women by employee category. | This is proprietary information. |
Social: Human Rights
Strategy and Management
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR1 | Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. | |||
HR2 | Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. | |||
HR3 | Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. |
Non-Discrimination
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR4 | Total number of incidents of discrimination and actions taken. | This is proprietary information. |
Freedom of Association and Collective Bargaining
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR5 | Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights. |
Child Labor
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR6 | Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor. |
Forced and Compulsory Labor
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR7 | Operations identified as having significant risk for incidents of forced or compulsory labor, and measurements to contribute to the elimination of forced or compulsory labor. |
Security Practices
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR8 | Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. |
Indigenous Practices
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
HR9 | Total number of incidents of violations involving rights of indigenous people and actions taken. |
Social: Society
Community
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
SO1 | Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating and exiting. |
Corruption
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
SO2 | Percentage and total number of business units analyzed for risks related to corruption. | |||
SO3 | Percentage of employees trained in organization’s anti-corruption policies and procedures. | |||
SO4 | Actions taken in response to incidents of corruption. |
Public Policy
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
SO5 | Public policy positions and participation in public policy development and lobbying. | |||
SO6 | Total value of financial and in-kind contributions to political parties, politicians and related institutions by country. |
Anti-Competitive Behavior
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
SO7 | Total number of legal actions for anti-competitive behavior, anti-trust and monopoly practices and their outcomes. | Legal actions are described in the Company’s Annual Report on the Form 10-K, pages 25–27. |
Compliance
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. | Additional information on fines for noncompliance with laws and regulations can be found in the Company’s Annual Report on the Form 10-K on pages 25–27. |
Social: Product Responsibility
Customer Health and Safety
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
PR1 | Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. | |||
PR2 | Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services, by type of outcomes. | Information on all legal proceedings and incidents of noncompliance can be found in the Company’s Annual Report on the Form 10-K on pages 25–27. |
Products and Service Labeling
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
PR3 | Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. | Ford’s vehicles are subject to numerous labeling requirements that vary by country, region and state. We maintain compliance through our normal product requirement compliance systems. For example, in the U.S., window stickers on new vehicles provide fuel economy and crash test ratings, the percentage of vehicle content from the U.S. and Canada and major sources of foreign parts. We report on safe and efficient use of the product in vehicle manuals. In Europe, we use an Eco-label that goes beyond legal requirements and also inform customers in the driver’s manual about the impact of air conditioning on real-world fuel economy. Eco-labels also discuss substances that might produce an environmental or social impact. Ford of Europe also reports on disposal of products. In the U.S., Ford makes vehicle dismantling guides available. | ||
PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. | |||
PR5 | Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. |
Marketing Communications
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
PR6 | Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion and sponsorship. | |||
PR7 | Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship by type of outcomes. | Information on all legal proceedings and incidents of noncompliance can be found in the Company’s Annual Report on the Form 10-K, pages 25–27. |
Customer Privacy
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. |
Compliance
Performance Indicator and Description | Status | Links | Notes | |
---|---|---|---|---|
PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. | Information on all legal proceedings and incidents of noncompliance can be found in the Company’s Annual Report on the Form 10-K, on pages 25–27. |