Customer Services
Service
Operations |
A total service experience for Ford and Lincoln owners available only at Ford and Lincoln dealerships – designed to deliver customer satisfaction and repeat purchase intent:
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Customer assistance: |
Locate Ford & Lincoln Dealer Service at: Order Genuine Ford parts at: FordParts.com |
Quick Lane Tire & Auto Center
Operations |
Ford Motor Company’s all-makes quick service brand successfully occupies a unique niche in the marketplace by offering customers “convenience with confidence.” Convenience comes in the form of all-makes-all-models service capabilities, no-appointment-necessary service while you wait, evening and weekend hours, and competitive prices. Confidence comes in the form of factory-trained technicians and quality Motorcraft parts. |
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Customer assistance: |
Locate Quick Lane Tire & Auto Centers at: Quicklane.com |
Ford Parts and Motorcraft Parts
Operations |
New and remanufactured parts recommended by Ford Motor Company and available in Ford and Lincoln franchised dealerships, Ford authorized distributors and thousands of major retail and repair locations. |
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Customer assistance: |
Order Genuine Ford and Motorcraft parts at: FordParts.com |
Genuine Ford Accessories
Operations |
Wide variety of custom accessories are available, all designed to personalize Ford and Lincoln vehicles. |
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Customer assistance: |
Genuine Ford Accessories at: |
Extended Service Plan
Operations |
Extended Service BusinessProviding comprehensive vehicle service contract and maintenance programs. Ford Extended Service Plan (ESP)Major customers include Ford and Lincoln vehicle dealers, commercial customers and fleets of Ford Motor Company vehicles. |
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Customer assistance: |
ESP
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