Customer Services

Service

Ford Service and Lincoln Service

Operations

A total service experience for Ford and Lincoln owners available only at Ford and Lincoln dealerships – designed to deliver customer satisfaction and repeat purchase intent:

  • Parts engineered to Ford Motor Company specifications
  • Technicians trained and certified specifically on Ford and Lincoln vehicles
  • One-stop service for all mechanical and maintenance needs
Customer assistance:

Locate Ford & Lincoln Dealer Service at:

Order Genuine Ford parts at: FordParts.com

Quick Lane Tire & Auto Center

Quick Lane Tire & Auto Center

Operations

Ford Motor Company’s all-makes quick service brand successfully occupies a unique niche in the marketplace by offering customers “convenience with confidence.” Convenience comes in the form of all-makes-all-models service capabilities, no-appointment-necessary service while you wait, evening and weekend hours, and competitive prices. Confidence comes in the form of factory-trained technicians and quality Motorcraft parts.

Customer assistance:

Locate Quick Lane Tire & Auto Centers at: Quicklane.com

Ford Parts and Motorcraft Parts

Ford Parts and Motorcraft Parts

Operations

New and remanufactured parts recommended by Ford Motor Company and available in Ford and Lincoln franchised dealerships, Ford authorized distributors and thousands of major retail and repair locations.

Customer assistance:

Order Genuine Ford and Motorcraft parts at: FordParts.com

Genuine Ford Accessories

Genuine Ford Accessories

Operations

Wide variety of custom accessories are available, all designed to personalize Ford and Lincoln vehicles.

Customer assistance:

Genuine Ford Accessories at:

Extended Service Plan

Extended Service Plan

Operations

Extended Service Business

Providing comprehensive vehicle service contract and maintenance programs.

Ford Extended Service Plan (ESP)

Major customers include Ford and Lincoln vehicle dealers, commercial customers and fleets of Ford Motor Company vehicles.

Customer assistance:

ESP