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Engagement and Community

Data On This Page

  1. Employee Satisfaction, Pulse Survey
  2. Overall Dealer Attitude
  3. Employment by Business Unit
  4. Total Purchases from Minority-owned Businesses – United States
  5. Total Purchases from Women-owned Businesses – United States
  6. U.S. Employment of Minority-group Personnel and Women at Year-end
  7. Charitable Contributions
  8. Volunteer Corps
  9. Working Conditions Assessment Status for Supply Chain

View all data on this page as charts  |  tables

A. Employee Satisfaction, Pulse Survey

Percent satisfied
  2003 2004 2005 2006 2007 2008
Employee Satisfaction Index 58 61 62 62 64 66
Company Success Mindset 82 82 83 82 82 85
Management Commitment to Diversity 73 75 77 76 77 80
Overcoming Workplace Obstacles 53 55 58 58 60 62
see notes to the data
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B. Overall Dealer Attitude

Relative ranking on a scale of 1–100 percent
  2003 2004 2005 2006 2007 2008
Ford (summer/winter score) 67/64 70/69 70/72 64/64 69/64 68/69
Lincoln Mercury (summer/winter score) 56/50 64/61 64/64 62/64 66/64 64/66
Industry (summer/winter score) 72/72 73/74 74/74 70/71 72/70 72/73
see notes to the data
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C. Employment by Business Unit

Average number of people employed
  2003 2004 2005 2006 2007 2008
Total 327,531 324,864 300,000 283,000 246,000 213,483
Automotive 278,909 276,029 286,000 270,000 235,000 203,316
Financial Services 48,622 48,835 14,000 13,000 11,000 10,167
  • Reported to regulatory authorities
see notes to the data
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D. Total Purchases from Minority-owned Businesses – United States

$ billion
2003 2004 2005 2006 2007 2008
3.4 3.7 3.7 3.7 4.2 3.3
see notes to the data
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E. Total Purchases from Women-owned Businesses – United States

$ billion
2008
0.763
see notes to the data
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F. U.S. Employment of Minority-group Personnel and Women at Year-end

Percent
  2003 2004 2005 2006 2007 2008
Minority-group personnel – total 25 25 25 25 24 23
Minority-group personnel – salaried 24 24 23 23 24 21
Minority-group personnel – hourly 26 26 26 26 24 24
Women – total 23 23 23 23 23 20
Women – salaried 33 33 31 31 32 23
Women – hourly 18 19 19 19 17 17
  • Reported to regulatory authorities
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G. Charitable Contributions

$ million
  2003 2004 2005 2006 2007 2008
Total 121 111 108 83 54 49
Ford Motor Company Fund 78 78 80 58 37 33
Corporate 43 33 28 25 17 16
see notes to the data
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H. Volunteer Corps

Thousand volunteer hours
2006 2007 2008
80 86 100
see notes to the data
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I. Working Conditions Assessment Status for Supply Chain

Working Conditions Assessments (as of 12/31/08) Americas Asia Pacific and Africa Europe Global Total
Average violations per assessment 11.4 11.1 13.5 11.4
Assessments completed to date 97 284 37 418
Follow-up assessments completed to date (third party and/or internal) 36 130 1 167
Working Conditions Training (as of 12/31/08) Americas Asia Pacific and Africa Europe Global Total
Training sessions completed to date 20 15 7 42
Total number of attending companies 583 471 171 1,225
Total number of trained managers 758 548 222 1,528
Scope of Impact: Suppler-Submitted Data Global Total
Training cascade to management, individuals trained 6,239
Training cascade to workforce, individuals trained 81,963
Communication to suppliers, number of sub-tier companies 10,079

Americas: Brazil, Colombia, Mexico, Venezuela and Central America (Dominican Republic, Honduras, Nicaragua)
Asia and Africa: China, India, Malaysia, South Africa, Taiwan, Thailand
Europe: Romania, Russia, Turkey

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Notes to the Data

Chart A

In 2006, the Pulse survey was changed to incorporate new dimensions. While there was no change to the number or content of the existing 55 core questions asked on Pulse, they were realigned into eight revised dimensions. These changes were made because the revised dimensions are better focused on current business priorities and can provide a framework for more focused feedback and action planning. In addition, the revised Employee Satisfaction Index can be benchmarked externally; none of the prior 13 dimensions could be benchmarked outside the Company.

Chart B

Overall dealer attitude is measured by the National Automobile Dealer Association (NADA) Dealer Attitude Survey. Scores are for the summer and winter respectively of the year noted. Due to a data compilation error, we incorrectly reported the 2007 NADA scores in our 2007/08 Sustainability Report. The 2007 numbers are presented accurately in this year's tables.

Chart C

The approximate number of individuals employed by us and our consolidated entities (including entities we do not control) as of year end. The decrease in employment levels primarily reflects implementation of our personnel-reduction programs in North America.

Chart D

From 2003 to 2007, purchases from non-minority, women-owned businesses were included within total purchases from all minority suppliers. Beginning in 2008, we are providing separate data for women-owned businesses, which accounts in part for the reduced amount of purchases in 2008.

Chart E

From 2003 to 2007, purchases from non-minority, women-owned businesses were included within total purchases from all minority suppliers. In 2008, we began breaking out separate data for purchases from non-minority, women-owned businesses.

Chart G

Ford Fund and corporate contributions

See the Community section for a description of our charitable contributions.

Chart H

The Ford Volunteer Corps was founded in 2005, and 2006 is the first year data are available. However, volunteerism and community service have long been a part of Ford's culture, and these efforts were formalized in 1997 with the creation of the 16-hour Community Service Program.