Customer Services

A total service experience for Ford, Lincoln and Mercury owners available only at Ford and Lincoln Mercury dealerships – designed to deliver customer satisfaction and repeat purchase intent

Parts engineered to Ford Motor Company specifications

Technicians trained and certified specifically on Ford, Lincoln and Mercury vehicles

Ford/Mercury
+1 (800) 392-3673

Lincoln
+1 (800) 521-4140

www.genuineservice.com
www.ford.com

Motorcraft Parts

New and remanufactured parts designed, engineered and recommended by Ford Motor Company and available in Ford, Lincoln and Mercury franchised dealerships, Ford authorized distributors and thousands of major retail and repair locations

Custom Accessories

Wide variety of customer accessories designed to personalize Ford, Lincoln and Mercury vehicles

www.fordaccessories.com
www.lincolnaccessories.com
www.mercuryaccessories.com

Extended Service Business
Providing comprehensive vehicle service contract and maintenance programs

Ford Extended Service Plan (ESP)
Major customers include Ford, Lincoln and Mercury vehicle dealers, commercial customers and fleets of Ford Motor Company vehicles

ESP
+1 (800) 521-4144
www.genuineservice.com

Quick Lane®

Quick Lane® Tire & Auto Centers provide automotive quick services for all makes and models. Quick Lane's® nationwide network of over 500 facilities provides the convenience of an aftermarket company (no appointment necessary, service while you wait, evening and weekend hours, competitive prices) with the confidence of a major automotive manufacturer (quality parts, factory-trained technicians). Quick Lane® is a registered trademark of Ford Motor Company. For more information, visit www.quicklane.com.