Customer Support
Ask Ford
Have a question about Ford Motor Company products and services? Type your question in the field below and our automated agent will find the answer.
Frequently Asked Questions
Top Frequently Asked Questions
- How do I know if I have a recall on my vehicle?
To check if there is an open recall on your vehicle, visit our Recall Information page and enter your Vehicle Identification Number (VIN).Recalls are actions we take to remedy a safety- or emissions-related concern. If your vehicle is affected by a recall notice, you may need to return to your Ford or Lincoln Mercury Dealer for service. If your vehicle isn’t affected, it may be because it was built at a different time or using a different part than the affected vehicles.
If your More- What is Sync?
SYNC is an in-vehicle communications and entertainment system that enables you to operate your mobile phone and portable media player hands-free using simple voice commands.
More information about SYNC.
- How do I contact Ford Credit?
To send an email to Ford Credit - please click on the link provided.
Other useful links: Ford Credit Contact Us Page- How do I find a Ford, Lincoln or Mercury Dealer in my neighborhood?
Please refer to the related topics - they may help you.
If not, please rephrase your question using words specific to your needs.
Recall Information
Find out if your vehicle is subject to a recall.
locate a dealer
Enter the information below to find a dealer in your area (U.S. only).
To browse dealers by location, use our Dealer Directory.
Roadside Assistance for Ford, Lincoln and Mercury Vehicles
When you get stuck, our crew is there to help.
Contact Ford
There are several ways to contact us or submit comments or questions about our products and services.
Inside Story
