Mercury Announcement

Updated June 2, 2010

You may already have heard about an important announcement we made recently to end production of Mercury branded vehicles by the end of this year.

Ford will continue to provide existing and future Mercury owners with parts and service support at Ford and Lincoln dealers, and honor current warranties and Ford’s Extended Service Plans.

For additional information please view our Frequently Asked Questions section of the website.

Sincerely,
Your Mercury Customer Support Team

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Additional Resources

Read the Customer Letter
Read the Customer Q&A
Read the News Release
Dealer Locator

Frequently Asked Questions

Q: What will happen to Mercury customers?

A: We will continue to fully support our Mercury owners. We will honor their warranties and Ford and Lincoln dealers are authorized to service Mercury vehicles.

Q: Will you continue to honor warranty coverage and Extended Service Plans (ESP) for Mercury vehicles?

A: Absolutely. We will honor Mercury customers’ warranties. We also will provide parts and service support for Mercury customers for the life of their vehicle at any Ford or Lincoln dealership.

View PDF of All FAQs

All customer inquiries regarding Mercury should be directed to 1-888-333-7813 – or your local Mercury dealer.