Data
In This Section
- Financial
- Product, Quality and Service
- Initial Quality Study – J.D. Power and Associates (3 months in service)
- GQRS Things Gone Wrong (TGW) (3 months in service)
- GQRS Customer Satisfaction (3 months in service)
- Vehicle Dependability Index – J.D. Power and Associates (3 years of ownership)
- Sales Satisfaction with Dealer/Retailer
- Service Satisfaction with Dealer/Retailer
- Market Share and Sales
- Ford Motor Company Market Share – United States
- Ford Motor Company Market Share – Europe
- Ford Credit Market Share
- Summary of Vehicle Unit Sales
- Ford Fleet Sales
- First-time Ford Buyers (Owners who Acquired a New Vehicle for the First Time)
- Owner Loyalty (Customers Disposing of a Ford Motor Company Product and Acquiring Another)
- Innovation