HIGHLIGHTS
- Protects against inflation
- One time payment
- SSP Plan accepted across all Ford authorized dealerships
- Covers all Scheduled Services
- Engine Oil change
- Fuel filter
- Oil Filter
- Covers Labour for scheduled services
- Does not cover
- Wear & tear parts
- Accident repairs
- Mechanical & electrical failures
- Tyres
- Plans
- 2Yr/40K kms
- 3Yr/60K kms
- 4Yr/80K kms
- 5Yr/100K kms
New Delhi, 15th May 2009 -- Ford Service today launched its newest service product for Ford customers, the Scheduled Service Plan [SSP], another industry-first service offering to lower the cost of ownership of Ford cars.
Scheduled Service Plan is a brand new service pack for periodic and scheduled maintenance of vehicles, and covers scheduled services such as engine oil change, fuel filter, oil filter, air filter, spark plugs, etc. The pack includes labour charges of periodical maintenance service and replacements at a discounted price for a fixed duration.
Starting 15th May, Scheduled Service Plan will be available at prices starting from Rs. 8,400 for 2year/40,000km on the Fiesta Petrol and Rs. 9,350 for Fiesta Diesel. A wide range of plans are available to customers according to their requirements. SSP can be availed by new customers at Ford dealerships in 15 cities* across India.
Nigel Wark, executive director – Marketing, Sales & Services, Ford India said, ''Scheduled Service Plan is a great tool that provides ease of maintenance and allows the cost of periodic maintenance at specific intervals to remain unaffected by inflation, with the consumer making a one-time payment upfront.''
The SSP is being offered as an Extended Service Business (ESB) product where the customer pays for the same upfront thereby saving money on regular maintenance. This product will be available to both fleet and retail customers. In addition, the plan is transferable, thereby increasing the resale proposition of the car. SSP does not cover wear & tear parts, accident repairs, mechanical & electrical failures and tyres.
Customers covered under the Scheduled Service Plan need to bring their vehicles for periodic maintenance service to the Ford dealer and the vehicle would be serviced at the dealerships by technicians trained and certified by Ford India. Greater advantage for a SSP covered customer will be that he can drive into any Ford dealership across the country and drive out without the hassles of billing transaction during each of their visit for periodical maintenance service.
''SSP is another well thought initiative from Ford to bring our customers enhanced value and total peace of mind.'' added Wark.
Ford India now offers a comprehensive range of service products to cover the maintenance of cars, including Extended Warranty (EW); Total Maintenance Plan (TMP) and now Scheduled Service Plan that will cover possible mechanical & electrical failures; wear & tear of parts; and scheduled maintenance respectively.
Ford India continues to enhance its unmatched customer experience through the expansion of its nationwide dealership base, the introduction of world-class after-sales services and initiatives, and a constant effort to improve the overall quality and convenience of the Ford brand.