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Ford Sustainability Report 2006/7

Who Are Our Stakeholders?

 

Our stakeholders – those who affect Ford or are affected by us – are numerous. A closer look, however, shows that we have sustained, interdependent relationships with several distinct categories of stakeholders: our employees, customers, dealers, suppliers, investors and communities. Also important is our relationship to "society," including government, nongovernmental organizations (NGOs) and academia.

Stakeholder Communication Forums
COMMUNITIES/SOCIETY
271 plants; distribution centers/warehouses; and engineering, research/development, and sales facilities worldwide*
*We have announced plans to cease operations at a number of North American manufacturing facilities as part of our restructuring actions; the number above does not include plants that have been idled to date.
Community Relations Committees
Interactions with governments
Membership in associations
NGO dialogues
INVESTORS
172, 583 stockholders*
*As of February 9, 2007
Investment community forums
Quarterly earnings communications
Annual Shareholders Meeting
Annual Report
Proxy Statement
S.E.C. Filings (e.g., 10-K, 10-Q, 8-K)
CUSTOMERS
6.6 million vehicles
Consumer Insight process
Customer care programs
Dealer interactions
SUPPLIERS
2,000+ production suppliers
9,000+ nonproduction suppliers
Over $90 billion annual buy
International Supplier Advisory Council
Executive champion program
Top supplier meetings
Supplier quality roundtables
Supplier Sustainability Forum
Supplier Diversity Development
DEALERS
Ford: 9,480
Mercury: 1,971
Lincoln: 1,515
Volvo: 2,352
Land Rover: 1,376
Jaguar: 871
*As of December 31, 2006. Because many of these dealerships distribute more than one of our brands from the same sales location, a single dealership may be counted under more than one brand.
Intranet communications
Brand sales and service representatives
Brand Dealer Councils
Dealer roundtables
President's Circle
Salute to Dealers
Advertising and public service announcements
EMPLOYEES
More than 280,000 employees
Town Hall meetings
Labor-management committees
Pulse survey
Union representation
Intranet surveys and chats
Executive Council on Diversity
Local Diversity Councils
Employee Resource Groups