Shareholder Services Contacts

For shareholder services, shareholders with their shares in a brokerage account should contact their broker. Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe), for all account-related matters.

By Mail

Ford Shareholder Services Group

Computershare Trust Company, N.A.

P.O. Box 43087

Providence, Rhode Island 02940-3087

By Overnight Courier

Ford Shareholder Services Group

Computershare Trust Company, N.A.

250 Royall Street

Canton, MA 02021

By Fax

781-828-8813

By Telephone

(Automated response system available 24 hours daily. Operators on duty 8:00 a.m. to 6:00 p.m. Eastern Time, Monday - Friday)

Within the U.S. and Canada: (800) 279-1237

Outside the U.S. and Canada: 781-575-2732

For the Hearing Impaired

TDD/TTY for hearing impaired shareholders: 781-575-2692

(Operators on duty 9:00 a.m. to 5:00 p.m., Eastern Time, Monday - Friday)

Automated Voice Response System

If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares.

Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and your Social Security Number. You also have the option to establish a Personal Identification Number for your shareholder accounts. Computershare's automated voice response system is available 24 hours daily, 7 days a week.