Performance and Data > People and Communities >
Employee Engagement
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A. Employee Satisfaction, Pulse Survey
Percent satisfied
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Employee Satisfaction Index | 76 | 76 | 77 |
| Company success mindset | 88 | 88 | NA |
| Management commitment to diversity | 88 | 88 | NA |
| Overcoming workplace obstacles | 70 | 70 | NA |
| Employee engagement | NA | NA | 88 |
Data notes and analysis:
Each year, we ask our workforce to participate in the Global Pulse and Engagement Surveys to gain insight into employees’ overall satisfaction with the company, their jobs and other aspects of their workplace experience. We made several changes to our survey in 2016, including many content changes. Some former dimensions are no longer measured.
Also see:
B. Voluntary Quit Rate by Major Markets (Salaried Employees)
Percent
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| United States | 1.5 | 1.9 | 1.8 |
| Canada | 2.5 | 2.2 | 1.4 |
| Mexico | 1.1 | 5.2 | 5.0 |
| Brazil | 2.7 | 2.3 | 2.1 |
| Germany | 0.4 | 0.4 | 0.2 |
| United Kingdom | 1.1 | 1.2 | 1.1 |
| China | 3.8 | 4.2 | 5.4 |
| India | 5.8 | 5.4 | 6.2 |
| Thailand | 6.7 | 6.5 | 5.8 |