Key Performance Data
Below is a summary of key performance data for 2016. Please see our Data Tables for more detail and trends. For further information on data boundaries and assurance, please see About This Report.
Financial Health
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Pre-tax profits (excluding special items), $ billion | 7.3 | 10.8 | 10.41 |
Customers and Products
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Ford U.S. corporate average fuel economy, combined car and truck, miles per gallon (higher mpg reflects improvement) | 30.1 | 30 | 29.82 |
| Ford U.S. CO2 tailpipe emissions per vehicle, combined car and truck, grams per mile (lower grams per mile reflects improvement) | 297 | 296 | 3083 |
| Ford Europe CO2 tailpipe emissions per passenger vehicle, grams per kilometer (100% of vehicles)4 | 121.449 | 118.133 | 120.034 |
| Global Quality Research System “things gone wrong” (3 months in service), total “things gone wrong” per 1,000 vehicles5 | |||
| North America | 1,392 | 1,265 | 1,273 |
| South America | 1,472 | 1,207 | 1,119 |
| Europe | 1,302 | 1,232 | 1,379 |
| Middle East & Africa | 1,046 | 775 | 510 |
| Asia Pacific | 917 | 846 | 788 |
| Global Quality Research System customer satisfaction (3 months in service), percent highly satisfied5 | |||
| North America | 79 | 81 | 81 |
| South America | 68 | 70 | 68 |
| Europe | 73 | 75 | 73 |
| Middle East & Africa | 62 | 67 | 70 |
| Asia Pacific | 69 | 71 | 68 |
| U.S. safety recalls, number per calendar year (including legacy vehicles on the road for 10+ years) | 40 | 40 | 33 |
| U.S. safety recalls, million units (including legacy vehicles on the road for 10+ years) | 4.746 | 4.99 | 5.97 |
| 2015 | 2016 | 2017 | |
|---|---|---|---|
| Percent of nameplates achieving five-star New Car Assessment Program (NCAP) Overall Vehicle Score (percent of Ford Motor Company vehicles tested by model year)7 | 65 | 62 | 71 |
Operations
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Worldwide facility energy consumption, billion kilowatt hours | 14.948 | 14.6 | 14.2 |
| Worldwide facility energy consumption per vehicle, kilowatt hours per vehicle | 2,470 | 2,244 | 2,133 |
| Worldwide facility CO2 emissions, million metric tons | 4.6 | 4.7 | 4.6 |
| Worldwide facility CO2 emissions per vehicle, metric tons | 0.76 | 0.729 | 0.69 |
| Global water use, million cubic meters | 24.1 | 24.9 | 24.7 |
| Global water use per vehicle produced, cubic meters | 3.99 | 3.9010 | 3.70 |
Supply Chain
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Total supplier sites trained/retrained in sustainability management (cumulative, since 2005) | 2,948 | 3,156 | 3,302 |
| Assessments to date | 990 | 1,071 | 1,106 |
| Training cascade to workforce, individuals trained | 559,755 | 630,218 | 705,216 |
Communities
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Ford Motor Company Fund charitable contributions, $ million | 30.2 | 37.2 | 38.9 |
| Corporate charitable contributions, $ million | 15.4 | 18.4 | 20.0 |
| Volunteer Corps, thousand volunteer hours | 160 | 186 | 204 |
Our People
| 2014 | 2015 | 2016 | |
|---|---|---|---|
| Lost-time case rate by region (per 100 employees; cases with one or more days away from work per 200,000 hours) | |||
| North America | 0.75 | 0.75 | 0.65 |
| South America | 0.23 | 0.54 | 0.42 |
| Europe | 0.33 | 0.36 | 0.43 |
| Middle East & Africa | 0.04 | 0.10 | 0.32 |
| Asia Pacific | 0.03 | 0.03 | 0.03 |
| Employee satisfaction, Pulse survey, overall, percent satisfied | 76 | 76 | 77 |
| Overall dealer attitude, Ford, relative ranking on a scale of 1–100 percent (winter/summer score) | 85/85 | 85/85 | 83/81 |
| Overall dealer attitude, Lincoln, relative ranking on a scale of 1–100 percent (winter/summer score) | 77/77 | 77/78 | 77/78 |
- See pages 25 (pdf, 13.4MB) and 82 (pdf, 13.4MB) of Ford’s 2016 Form 10-K for definition and reconciliation to GAAP.
- The decline in combined car and truck fuel economy is primarily due to customers purchasing larger cars and more trucks. Our combined fleet fuel economy improved by 10% compared to 2009.
- Includes FFV Credit. The increase in combined car and truck CO2 is primarily due to customers purchasing larger cars and more trucks. Our combined fleet CO2 emissions improved by 10% compared to 2009.
- Data for 2014 and 2015 has been restated to include three decimal places in line with EU COM published data. EEA/EU COM published preliminary 2016 CO2 data. Official data expected in Q4 2017.
- “Things gone wrong” and customer satisfaction data are based on model years.
- Ford Action 14B04 (NHTSA Action Number of 14V343000) was superseded by 16S03 (NHTSA Action Number of 16V036000).
- This data includes Ford and Lincoln.
- 2014 data shows two decimal places to avoid a rounding discrepancy in the total.
- 2015 data has been restated due to a rounding error.
- 2015 data has been restated due to water meter repairs at a number of facilities.