If you are an investor or shareholder, please contact us directly by any of the methods below:

Literature Request

Submit Literature Requests to Ford Investor Relations

Email

Submit an email to Ford Investor Relations

Regular Mail and Overnight Courier

Telephone

For shareholder services, shareholders with their shares in a brokerage account should contact their broker.

Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe), for all account-related matters. To enroll with Computershare and get information about purchasing Ford stock, use one of the contact methods below:

Learn more about buying Ford stock through the Computershare website >>

Literature Request

Submit Literature Requests to Ford Investor Relations

Email

fordteam@computershare.com

Postal Address

Overnight Courier

Ford Shareholder Services Group
c/o Computershare Trust Company, N.A.
250 Royall Street
Canton, MA 02021 

Telephone

+1-800-279-1237 (Within the U.S. and Canada)
+1-781-575-2732 (Outside the U.S. and Canada)
(Automated response system available 24 hours daily. Operators on duty 8:00 a.m. to 6:00 p.m. Eastern Time, Monday - Friday)

For the Hearing Impaired (TDD/TYY) +1-781-575-2692
(Operators on duty 9:00 a.m. to 5:00 p.m., Eastern Time, Monday - Friday)

Automated Voice Response System If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares. Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and your Social Security Number. You also have the option to establish a Personal Identification Number for your shareholder accounts. Computershare’s automated voice response system is available 24 hours daily, 7 days a week.

If you have questions or concerns about your vehicle, we suggest you follow these steps

1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact our Customer Relationship Center via one of the methods below.
   

Phone

Email

Ford
Lincoln
Mercury
Ford, Lincoln, and Mercury Owners
Motorcraft/Ford Parts
Ford Credit
SYNC

Twitter

@FordService
Available 8:00 a.m.-5:00 p.m. Eastern Time Monday-Friday

International Contacts

If you live outside the U.S. or Canada, please visit Ford's country sites to find your local contact information.

SYNC, MyFord Touch & Navigation

SUV Owner Guide

Incentives, Brochures and Test Drives

MyFord Magazine