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Our Company- Your complete satisfaction is of primary importance to us. Should you ever have questions or comments about your Ford vehicle or service please feel free to contact us.
- Ford Motor Company
- Vehicle and Service Contacts
- Shareholder Service Contacts
- Investor Relations Contacts
- Ford Motor Company
Postal Address
United StatesFord Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126CanadaFord Motor Company of Canada, Limited
Customer Relationship Centre
P.O. Box 2000
Oakville, Ontario, L6J5E4Email
Please let us know what's on your mind in the following areas:
Community and Environment
Event Sponsorship Proposals
Innovation Ideas and Suggestions
Comments about the website
Investor Relations
Public Affairs
Sales and Advertising
General Corporate InformationInternational Contacts
If you live outside the U.S. or Canada, please visit Ford Global to find your local contact information.
Employment Verification
For current and former employees only: +1-800-367-5690
- Vehicle and Service Contacts
If you have questions or concerns about your vehicle, we suggest you follow these steps
- Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
- If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
- If the inquiry or concern cannot be resolved at the dealership level, please contact our Customer Relationship Center via one of the methods below.
Phone
United States
+1-800-392-3673
+1-800-232-5952 (TDD for the Hearing Impaired)
Available 8:00 a.m.- 5:00 p.m. Local Time Monday-Friday
Canada
+1-800-565-3673
Available 8:30 a.m.-5:00 p.m. Local Time Monday-Friday
Email
Ford
Lincoln
Mercury
Ford, Lincoln, and Mercury Owners
Motorcraft/Ford Parts
Ford Credit
SYNCTwitter
@FordCustService
Available 8:00 a.m.-5:00 p.m. Eastern Time Monday-Friday
International Contacts
If you live outside the U.S. or Canada, please visit Ford's country sites to find your local contact information.
SYNC, MyFord Touch & Navigation
United States
English +1-800-392-3673 (Prompts 1 then 3)
Spanish +1-800-392-3973 (Prompts 2 then 3)
Monday-Saturday 8:30 a.m.-10:00 p.m. Eastern Time
Sunday 11:30 a.m.-10:00 p.m. Eastern Time
Canada
English +1-800-565-3673 (Prompts 1 then 3)
French +1-800-565-3673 (Prompts 2 then 3)
Monday-Saturday 8:30 a.m.-10:00 p.m. Eastern Time
Sunday 11:30 a.m.-10:00 p.m. Eastern Time
SUV Owner Guide
To obtain an SUV Owner Guide or the "Driving Your SUV or Truck Supplement" in English or Spanish:
Phone +1-800-392-3673
Or, select the year, make and model of your SUV from the Ford and Lincoln Owner website.
Incentives, Brochures and Test Drives
Marketing Program Headquarters
+1-800-334-4375
MyFord Magazine
+1-800-335-1357
- Shareholder Service Contacts
For shareholder services, shareholders with their shares in a brokerage account should contact their broker.
Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe), for all account-related matters. To enroll with Computershare and get information about purchasing Ford stock, use one of the contact methods below:
Learn more about buying Ford stock through the Computershare website >>Literature Request
Submit Literature Requests to Ford Investor Relations
Email
Postal Address
Ford Shareholder Services Group
c/o Computershare Trust Company, N.A.
P.O. Box 43087
Providence, Rhode Island 02940-3087
Overnight Courier
Ford Shareholder Services Group
c/o Computershare Trust Company, N.A.
250 Royall Street
Canton, MA 02021Telephone
+1-800-279-1237 (Within the U.S. and Canada)
+1-781-575-2732 (Outside the U.S. and Canada)
(Automated response system available 24 hours daily. Operators on duty 8:00 a.m. to 6:00 p.m. Eastern Time, Monday - Friday)For the Hearing Impaired (TDD/TYY) +1-781-575-2692
(Operators on duty 9:00 a.m. to 5:00 p.m., Eastern Time, Monday - Friday)Automated Voice Response System If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares. Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and your Social Security Number. You also have the option to establish a Personal Identification Number for your shareholder accounts. Computershare’s automated voice response system is available 24 hours daily, 7 days a week.
- Investor Relations Contacts
If you are an investor or shareholder, please contact us directly by any of the methods below:
Literature Request
Submit Literature Requests to Ford Investor Relations
Email
Submit an email to Ford Investor Relations
Regular Mail and Overnight Courier
Ford Investor Relations World Headquarters
One American Road, Suite 1026
Dearborn, MI 48126-2798
Telephone
Within the United States and Canada
+1-800-555-5259
Outside United States and Canada
+1-313-845-8540